First Mid-Illinois Bank & Trust Recognized with Two Visa Awards
FOR IMMEDIATE RELEASE
December 22, 2015
Media Contact: Laura Zuhone Investor Contact: Aaron Holt
VP, Director of Marketing AVP, Mergers & Acquisitions Officer
217-258-0675 217-258-0463
lzuhone@firstmid.com aholt@firstmid.com
FIRST MID-ILLINOIS BANK & TRUST RECOGNIZED WITH TWO VISA AWARDS
MATTOON, IL – First Mid-Illinois Bank & Trust has been recognized as an inaugural recipient of two 2015 Visa Debit Processing Service (DPS) Achievement Awards: The Lowest Fraud Rate (Debit) and The Overall Portfolio Excellence (Debit). These awards give accolades to clients who achieve the pinnacle of performance in key areas driving business growth and cardholder satisfaction.
Shelly Rowland, Vice President Card & ATM Manager, stated, “To be named one of Visa’s highest performing clients for our consistent and superior operation performance is truly an honor and a proud achievement for First Mid. We are committed to providing superior service to our customers and Visa is a key player in helping us deliver on that commitment.”
The Lowest Fraud Rate (Debit) award acknowledges programs proactively partnering with DPS to use tools such as Falcon Fraud to maintain low rates of fraudulent transactions. The Overall Portfolio Excellence (Debit) award honors programs maintaining strong, well-balanced performance in the areas of authorization approval rate, fraud rate, and portfolio growth.
About First Mid-Illinois Bank & Trust, N.A.: First Mid-Illinois Bancshares, Inc. is the parent company of First Mid-Illinois Bank & Trust, N.A. (First Mid) and First Mid Insurance Group. A community bank with over $2 billion in assets headquartered in Mattoon, IL, First Mid offers comprehensive banking, trust and wealth management services, and insurance services. First Mid’s mission is to fulfill the financial needs of our communities with exceptional personal service, professionalism and integrity, and deliver meaningful value and results for customers and shareholders. First Mid-Illinois Bancshares, Inc. stock is traded on the NASDAQ under the symbol FMBH. More information about First Mid is available at www.firstmid.com.
